Home Company Blog Smiles and waves

I do a lot of driving around town, and it never ceases to amaze me how many people I recognize on the road. Today I saw Quizno's Steve making a delivery and he pulled in behind me. We shared a wave and although I've never done work for him, I knew that he could see my phone number on the back of my vehicle for when he finally does have computer problems. He turned one way onto the highway and I turned another, only making it a couple blocks before stopping at a red light.

"BEEP BEEP" came from behind me, and I looked in the rear view mirror to see two smiling faces. The light turned green and they came up beside me. It was a father with his daughter that I had sold a netbook to and removed a couple viruses for. They had received great same-day service, and it showed with the smiles on their faces as they zoomed past me. It feels good to do the right thing in business. The rewards of operating a successful company go far beyond financial. Being able to be recognized out on the road with a smile and wave feels just as good as any dollar earned.

Last Updated (Tuesday, 09 February 2010 22:16)